Returns & Exchanges

At BËKKA Studio, we want you to love your purchase. If for any reason it isn't the right fit for your lifestyle, we're happy to offer an exchange.

30-Day Exchange Policy

We accept exchanges within 30 days of the delivery date.

To request an exchange, please contact us at info@bekkabags.com with your order number and the reason for your exchange. Our team will guide you through the process.

Exchange Conditions

To be eligible for an exchange, items must be:

Unused and in their original condition
Free from stains, odors, or signs of wear
Returned with all original packaging and tags (if applicable)

Items that do not meet these conditions may not be eligible for an exchange.

Returns & Refunds

We want you to love your Bëkka Studio purchase.

If you're not completely satisfied, you may return your item within 30 days of delivery for a refund or exchange, provided it is unused, in its original condition, and returned with all original packaging and tags attached.

If you'd like to start a return or exchange, please contact us at info@bekkabags.com. Our team will guide you through the process.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery at info@bekkabags.com. We'll work quickly to make it right.